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Terms of Service
Users under the age of 18
We Do Not Serve People Below 18, So Anyone Under The Legal Smoking Age Is Not Allowed To Buy Products From Our Website. People Under The Age Of 18 Are Also Prohibited From Using Our Site, Including Making Purchases And Providing Personal Information. If We Receive An Order For A Person Under The Age Of 18, We Will Cancel That Order.
If We Learn We Have Collected Or Received Personal Information From A User Under 18, We Will Delete That Information. If You Believe We Might Have Any Information About A User Under 18, Please Contact Us At [email protected]
Order Confirmation Process
Order Processing Time Period Is 3 To 5 Working Days As Per Courier’s Policy.
After Placing An Order, You Will Receive The Following Calls, Emails, & Messages.
- Order Placing Email & Message On Your Phone Number.
- Order Confirmation Call, Message & Email Within 24 Working Hours (On Monday To Friday Only).
- After Dispatching, You Will Receive Tracking Id Messages On Your Phone Number.
- You Will Receive On Hold Message If Confirmation Call Will Not Answered.
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Note: Availability Of Products Will Confirm On Call Or SMS After Placing Order. If A Customer Did Not Pick Up The Call One Time, We Will Call You Two Times On The Same Day Again, Incase Not Picking Up The Call We Will Call You The Next Day Again After That, We Will Put Your Order On Hold And Message You The Reason Why Your Order Is On Hold.
No Order Will Be Dispatched On Saturday & Sunday.
Customers Can Cancel Orders By Sending Email At [email protected] 24 Hours After Placing The Order & Before Confirmation Call.
Customer Care Service Availability
- Customer Care Service Is Available 9:30 AM To 5 PM On Monday To Friday.
- Inquiries Placed After 5 PM Will Be Answered The Next Day At 9:30 AM.
- Inquiries After 5PM On Friday Will Be Answered On Monday At 9:30 AM.
If We Learn We Have Collected Or Received Personal Information From A User Under 18, We Will Delete That Information. If You Believe We Might Have Any Information About A User Under 18, Please Contact Us At [email protected]
